Terms of Service

Last updated November 9, 2026

1. Who we are and what these terms cover

TIBERO is run by Tibero AI ("Tibero", "we", "us"). These terms cover the TIBERO web app at office.tibero.ai, the helper you can install on your computer, TIBERO's connection for AI agents, and anything else we offer under the TIBERO name (together, "TIBERO").

By creating an account, signing in, joining an organization or using TIBERO, you agree to these terms and to our Privacy Policy. If you use TIBERO for a company or another organization, you accept these terms for it and confirm you're allowed to.

2. What TIBERO does

TIBERO listens through the microphones your teammates turn on in their browsers. It transcribes what is said, works out who said it, separates work talk from personal talk, and turns work talk into searchable context, daily briefs and tasks. When you choose to, it sends tasks to an AI agent, such as Claude Code or Codex on your computer, or an agent on a cloud machine you set up, and reports back what the agent did.

We keep improving TIBERO, so features change. If we remove something important you pay for, we'll tell you first.

3. Accounts and organizations

• Each organization gets its own workspace, with its own board, transcripts and recordings. Its admins decide who joins, and can invite and remove people.
• Keep your sign-in details, passwords and passcodes private. You're responsible for what happens under your account. Tell us right away if you think someone else is using it.
• You need to be at least 16 to use TIBERO.

4. Recording people: consent and the law

Recording conversations is regulated, and the rules differ by place. Some places require that everyone in a conversation agrees to be recorded. Because you decide where and when TIBERO listens, you're responsible for following those rules. In particular:

• Tell everyone who may be recorded, including teammates, visitors and people on calls, that TIBERO is recording. Get their consent wherever the law requires it.
• Don't record anyone who hasn't been told, and don't record places where people expect privacy.
• Turn the microphone off when someone asks you to, or when a conversation shouldn't be recorded.
• If you're an employer, follow the laws on monitoring employees where your people work.

TIBERO filters out talk it labels personal, but that filter is automatic and can make mistakes. It doesn't replace consent.

5. Your content

"Your content" means the audio, transcripts, voice profiles, tasks, notes, files, imported transcripts and anything else you or your teammates put into TIBERO. You keep all rights to it.

You give us permission to store, process, copy and send your content only as needed to run TIBERO for your organization. That includes sending it to the service providers listed in our Privacy Policy, such as the AI model providers that clean up transcripts and write tasks. We don't sell your content, and we don't use it to train AI models. What TIBERO learns from your corrections, such as your glossary and its notes about your company, stays in your organization's workspace and is never used for another organization.

You confirm that you have the rights and consents needed to put your content into TIBERO.

6. AI agents and what they do

When you send a task to an agent, the agent works with your accounts and permissions, on your computer or on a machine you set up. It may write code, open pull requests, edit documents or send messages through the tools you've connected to it. You choose which agent runs and what it can reach, and you're responsible for reviewing its work before you rely on it. TIBERO doesn't control the agent providers, and their own terms apply to your use of them.

7. Acceptable use

Don't use TIBERO to:

• record people unlawfully, secretly, or after they've asked you to stop;
• harass, surveil or discriminate against anyone, or make decisions about people's jobs based only on TIBERO's automated labels;
• break the law or anyone else's rights;
• probe, attack or overload TIBERO, get around its limits or security, or reach other organizations' workspaces;
• copy, resell or reverse-engineer TIBERO, except where the law lets you;
• upload malware, or content you have no right to share.

We may suspend accounts that break these rules. Where it's reasonable, we'll tell you first and give you a chance to fix things.

8. Other services

TIBERO works with services run by others, such as Google and GitHub for signing in, Stripe for payments, and the AI agents and tools you connect. Their terms and privacy policies apply to your use of them, and we're not responsible for them.

9. Ending your use of TIBERO

You can stop using TIBERO at any time. An organization's admin can ask us to delete the organization and its content by writing to the address below. We'll confirm when it's done. We may suspend or end your access if you seriously or repeatedly break these terms, or if the law requires us to. If we end TIBERO for everyone, we'll give you at least 30 days' notice and a way to export your content.

10. No warranties

We work hard to keep TIBERO accurate and available, but we provide it "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. Transcripts, speaker names, work and personal labels, summaries, tasks and agent output are produced automatically and can be incomplete or wrong. Don't rely on them as an official record or for legal, medical or employment decisions without checking.

11. Limits on liability

To the extent the law allows, neither Tibero nor its suppliers will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about TIBERO is limited to the greater of the amount you paid us in the 12 months before the claim, or $100. Some places don't allow these limits, so they may not all apply to you.

12. Your responsibility to us

If someone brings a claim against us because of content you put into TIBERO, a recording you made without the consent the law requires, or your breaking these terms, you'll cover our reasonable costs and losses from that claim. We'll tell you promptly about the claim and let you take part in handling it.

13. Changes to these terms

We may update these terms as TIBERO changes. We'll post the new version here and change the date at the top. If a change matters, we'll also tell admins by email or in the app at least 14 days before it applies. If you keep using TIBERO after that, you accept the new terms.

14. Contact

Questions about these terms: [email protected].